Support

Welcome to the NurseSim support page! On this page you will find help guides that guide you through using NurseSim. If these do not solve your issue, feel free to contact us and we will respond promptly.

For help with using and interacting inside the NurseSim application, click on ‘Using NurseSim’ below.

Help Guides

Minimum and Recommended Computer Specifications for running NurseSim

Minimum:

Operating System: Windows 7, Mac OS X 10.7, Ubuntu 10.10 (32bit)
Memory: 4GB RAM or greater
CPU: Intel Core i3 (2.3GHz or greater), Apple M1
Graphics: Intel HD Graphics 5000 or greater, DirectX 9 support or later (with Shader 2.0 support)
Storage: 10GB or greater to install
Connection: Internet required

Recommended:

Operating System: Windows 10 or 11, MacOs Mojave or Catalina (64bit)
Memory: 8GB RAM or greater
CPU: Intel Core i5 or greater, Apple M1 or greater
Graphics: Dedicated Graphics with DirectX 12 support
Storage: 10GB or greater to install
Connection: Internet required

Tips for best performance on a laptop:

Connect your laptop to the power supply when running NurseSim.
Place your laptop on a flat, hard surface to allow for adequate ventilation.
Use an external mouse instead of a trackpad.

Downloading and Installing NurseSim

Logging into NurseSim

Navigating the NurseSim application

Accessing your results on the Website

Using NurseSim

In NurseSim there are many ways to interact with the courses and environments you encounter. In the video below you can see a short example of most of these interactions. Listed below the video are some more detailed explanations of the interactions that are commonly used in the application.